Kuwedzera Kubudirira muZvipatano Zvehutano
Chinonyanya kukosha mupfungwa dzevatano vezvehutano hwehutano muhupenyu hwemazuva ano hwekubhadhara mamiriro ekunze ndekutsvaga nzira yekupa zvakanyanya kukosha kwekutarisira. Isa imwe nzira, sezvo mari yekupa rubatsiro ichiri kuramba ichiwedzera pakuwedzera kukurumidza, masangano ezvehutano ari kuwedzera kukurudzirwa kupa hupi hwepamusoro hwekuchengetedza pamutengo wakaderera.
Kunyange zvazvo kune nzira dzakasiyana-siyana dzinosvika pakuzadzisa chinangwa ichi, chinoratidzika chinotarisa nzvimbo iyo senzira yekugadzirisa hutano huri nani, migumisiro yemari, uye murwere nekugutsikana kwevashandi. Kuenderera mberi kwekuvandudzwa kwehutano mumasangano ezvehutano hwakagamuchirwa zvakanyanya semuenzaniso unoshanda zvikuru wekuwedzera kukosha.
Chii chinonzi 5S?
Masangano ezvehutano anowedzera kuenderera kune pfungwa dzakashata kuti awane kukosha kukuru. 5S ndechimwe chezvinhu zvakakurumbira zvishandiso zvinoshandiswa kuti zvibudirire hutano hwakanaka. Yakagadzirwa neToyota mukutanga kwema1980, 5S ndiyo nzira yechishanu yemasikati inovandudza kukosha mukati me sangano kuburikidza nekuramba ichiongorora kushanda kwekuona kusvibiswa uye kusagadzikana uye zvino kuronga mitsva mitsva yekuve yakaonda. Yakashandiswa munyika yose kwemakumi emakumi emakore. Kubva kuma1990, pfungwa dzekuvandudza hutungamiri hwehutano hwakakwereta uye dzakashandisa pfungwa dzeSS, dzichizadzisa zviitiko zvinoshamisa.
The 5 Phases of 5S
Kuumba nzvimbo yebasa re5S mukati mehutano hwehutano hunoita kuti kuve nekuvandudzwa kunoshamisa kwekukosha kuburikidza nekuvandudza zvinowanikwa uye muongorori wehutano paunowedzera tarenda mukati me sangano nekushandisa zvishoma zvigadzirwa. Matanho mashanu ari pasi apa anopa nzira inokosha yehurongwa hwehutano hwehutano hunoshuvira kushandisa nzira yeSS.
Danho 1. Ronga
Nhanho imwe ndeyekugadzirisa zvinhu mumamiriro ekushanda. Inosanganisira kubvisa zvinhu zvisingakoshi kubva munzvimbo dzinoshanda uye kuronga nzvimbo yekushanda yakavakirwa purogiramu. Nyanzvi dzinotsigira nzira mbiri dzinotungamirira pakugadzirisa.
Zvinhu zvinogona kuenzanisirwa mumapoka matatu zvichienderana nekuwanda kwekushandisa zvakadai se:
- Nguva dzose inoshandiswa
- Dzimwe nguva dzinoshandiswa
- Inowanzoshandiswa
Kana kuti, inogona kurongeka nemichero yemhuri sezvinoda IV, kupumha, kuparadzwa, nezvimwewo.
Chikonzero chakakonzerwa nekugadzirisa ndechekuona zvinhu zvakakosha zvakakosha kuita basa rako uye kuisa zvinhu zvishoma zvakanyanya kune imwe nzvimbo isingasviki pane nzvimbo yakakosha zvikuru iyo inofanira kuiswa kunze kwezvinhu zvakashandiswa, zvakanyanya kukosha. Mhando inofanira kuva inopfuurira uye inofanira kuitwa munguva shoma shoma sezvinobvira.
Danho 2. Isa Murairo
Iye zvino zvawakaronga nzvimbo uye wakaronga nekuparadzanisa yako nguva dzose-yakashandiswa kubva pane zvaunoshandisa-zvisingashandisi, iwe uchatanga danho rinotevera rekushongedza: Ita zvinhu zvekurapa kwako. Yenguva yekutaura zvakananga nekuti iwe uye kupi kwauchachengetedza zvinhu izvi.
Ipa nzvimbo yakasarudzwa, yakagadzikana, uye inowanikwa nyore nyore yega yega yega yehutano kuitira kuti vabati vese vazive nguva yekuwana zvavari kutsvaga, kunyange kana vakamanikidzwa, vakaneta, uye vakamhanyira.
"Permanent" hazvirevi kuti nzvimbo yekuchengetedza haigoni kana kuti haifaniri kutamiswa apo mukana wekuvandudza kuchengetedza uye nzvimbo yacho inomuka nekuda kwekuenderera mberi kwekuvandudza unhu hwekuita.
Tsanangura kuti ndeupi wega yega yega yega inofanira kuva munzvimbo iyoyo uye zvishoma zvishoma izvo zvichaita kuti adzore zvakare. Mukugadzirwa kwezvinhu, aya anozivikanwa se "par-level" uye izwi iri rinoshandura nyore nyore kuhutano hwehutano hwezvinhu.
Rongedza zvinhu zvekurapa zvakakodzana uye urongwa hwepfungwa hwekuwana nyore nyore uye kuderedza mukana wokubata chinhu chakaipa. Ipa chimwe nechimwe chakagadzirisa miganhu nemashefu, mabheni, kana kuti vatongi vetiradhi somuenzaniso.
Ita zviri nyore uye zvakajeka mazita ekunyora kwezvinhu zvose zvaunenge wakazvichengeta. Mavara aya anofanira kuverengwa nyore nyore. Masangano mazhinji akawana kuti kuisa ruvara-coding system kune yavo yekuchengetedza kunobatsira zvikuru. Nguva dzose tsvaka nzira dzekuita nyore uye kugadzirisa hurongwa hwako hwekugadzira.
Danho 3. Shenya
Chengetedza nzvimbo yakachena yekugadzira uye kuchengetedza nzvimbo. Utsanana hunobatsira zvakawanda muhutano hwehutano:
- Iyo inoderedza kupararira kwebhakitiriya , mavairusi, uye zvirwere zvinotapukira munzvimbo yako yekuchengetedza utano.
- Mwoyo murefu nevashandi hutano nekuchengeteka kunowedzera.
- Nzvimbo yacho inova yakakosha kune varwere nemhuri dzinoshandisa nzvimbo yako nemasangano ayo, izvo zvinogona kusimbisa Chipatara Chevashandi veZvipatara zveVatano Vezvehutano neHurongwa (HCAHPS) yakashambadzirwa nehuwandu hwehuwandu hwemashoko.
(Cherechedza: HCAHPS inokumbira varwere kuti vaone zvavanosangana nazvo pamusoro pevarwere vavo vanenge vachirapa.Ikukoshesa kunogoverwa nehuruzhinji uye kunogona kukanganisa mukurumbira wehutano wehutano munharaunda pamwe chete nemari ichazobhadharwa nokuda kwebasa rakapiwa kuvarwere veMedare.)
Danho 4: Simiriza
Ikozvino mazadzisa mabasa, nzvimbo yakagoverwa, ma-level, sangano rehurongwa, uye zvinoshandiswa pakuchenesa sangano rako. Muchidimbu, "kuenzanisa," "sarudzo" yako, "yakarongeka," uye "chivhenekera" mabasa kuitira kuti zviitike zvakasimba. Vose vanobatanidzwa vanofanira kunzwisisa mabasa avo chaiwo mune izvi. Masangano eSS anonyanya kubudirira mune chero shandisirwo inoshandisa zvinhu zvinoonekwa zvinoonekwa nokukurumidza nekururamisa vashandi kuti zvienderane.
Nhanho 5: Sustain
Wechipiri "S," "sarura," unogona kuita kana kuputsa maitiro ako. Bhodhi rako rakasima nguva nekuedza, uye pasina mubvunzo mari, kuronga, kugadzirirwa, kuratidza, uye kuenzanisa. Kusimudzira izvi kuedza kwenguva yakareba kuchapa kudzoka kukuru pamitemo iyi. Ichi ndicho chikonzero 5S inonzi "pfungwaset" uye kwete purojekiti yenguva pfupi. Iyo inzira yekufunga nezvekuti iwe uchashanda sei sangano rako kuitira kuti iro ripe zvakanyanya kukosha kwehutano hwehutano.
Kunobva:
Fanny YF Young Kushandiswa kweS 5S muHutano hwehutano: Chidzidzo cheMabhuku. International Journal yeBusiness and Social Science. Svondo 2014.