Zvinhu Zvausingazive Nezve 911
911 achiri muduku zvikuru achienzaniswa nedzimwe nhare dzekukurumidzira. Kupisa moto kwakave kwakapoteredza muU.S. kubva kuma1900 ekupedzisira uye kushanda kwemitemo kwakave sekare semitemo ivo pachavo. 911, kune rumwe rutivi, haikwanise kuvapo kusvikira tive neterefoni uye zvakakwana kuti vaite basa rinobatsira.
Pfungwa ye 911 iri nyore: apo iwe unoda kukumbira rubatsiro , pane nyore kukuyeuka nhamba nhatu nhamba isingamboshandisi chero chimwe chinhu.
Inosvika kumativi ose eUnited States yose (neCanada sezvo nyika dzose dziri kushandisa imwechete foni switching system). Haisi chete inoshandiswa munyika yose mumamiriro ose ehurumende uye nepamusoro pe 97% yenzvimbo yeUnited States, 911 inowanikwawo pasi rose zvisinei nokuti chii chinotyisa. Iwe unoshevedza nhamba imwechete ye ambulensi yaunoita kumurume.
Saka zviri nyore, kunyange chikoro chinogona kudzidza kudzidza 911 . Zvechokwadi, vose vanoziva nhamba apo ini ndinoshanyira makirasi avo.
Sezvo zviri nyore sezvinoita, unogona kushamisika kuziva kuti zvakaoma sei 911. Ndiyo nhamba yepasi pose, asi haishande zvakafanana kwose kwose. Heano zvimwe zvakavanzika zve 911 uye kuti zvinogona kukukanganisa sei.
Rimwe Nhamba, Mahofisi Akawanda Anodana
Icho hachisi pakati pe 911 call centre yevose. Kutaura zvazviri, haisi mhando dzose dzekufonera inopindura nhamba 911 zvakananga.
A 911 call centre inozivikanwa sePublic Safety Answering Point ( PSAP ). Maererano nechechi yeCCC registry, kune 8 334 PSAP muUnited States.
Pakati pavo, vanenge 6 800 vanozivikanwa sevanonyanya PSAPs uye vanopfuura 1 400 vanozivikanwa sevamwe vechipiri PSAPs.
Chimwe chepachipiri PSAP ndiyo iyo foni inounganidza paunodana 911. Iyi ndiyo mikova yepamberi yemabasa ekukurumidzira. Muzviitiko zvizhinji, aya ndiwo masangano ehurumende, kazhinji kutongwa kwemutemo.
New York City ine shanu dze PSAP dzakabatanidzwa ne FCC.
Vose vari muBrooklyn uye vose vakanyoreswa kuNYPD. Zvose zve PSAPs dzinopindura zvinokwana 911 dzinodanidzira dunhu rakasiyana. Saka, pasinei nokuti uri kupi muNYC, paunodana 911 ichapindurwa muBrooklyn.
Rimwe PSAP yechipiri ndiyo iyo inonzi 911 iyo inogona kuendeswa. Iko kune hurumende inotora inhare uye vanotumira mune imwe PSAP yechipiri, ivo havasi ivo vokutanga maunonzwa paunoshevedza 911. Pamba PSAP dzinowanzobata mitemo yekuita basa uye dzimwe nguva dzimwe mhando dzekukurumidza. Muzviitiko zvakawanda, secondary PSAPs inobata moto kana kuti zvirwere zvinokurumidza.
MuLos Angeles County kune makumi maviri nemaviri PSAPs. Kana uri kudana 911 yemoto muLA, kana mutori wekukoka kune imwe nyanzvi PSAP ichivimbisa kuti uripi, iwe uchatamirwa kune rimwe PSAP yechipiri pane rimwe reLSA Fire Fire Department kana LA County Fire Department.
Sezvo iwe uri mune imwe nzvimbo, zvisinei, hazvirevi kuti haugone kudana 911 kune imwe nzvimbo. Somuenzaniso, kana uri muGeorgia uye uchitaura kune imwe hama inorwara muIdaho, unogona kudana 911 uye kutsanangura mamiriro acho ezvinhu. Iva pachena zvaunoda. Iko kutora kudanwa muGeorgia kuchakubatsira iwe kupinda muPSAP muIdaho. Haisi foni inowanzonzi kune vanotora purogiramu dzinoshamisika kuti vaite, asi zvinoitika.
Mamwe 911 Nhamba dzeKutsvaga dzakasiyana
Vakawanda vanofonera vanobviswa nekutumidzwa kwema 911. Nenguva yekutanga iwe unodana 911, unotarisira kuti munhu mumwe chete apindure uye kana munhu iyeye apedza kuwana ruzivo rwese runodikanwa, iwe unosungirira.
Pane kudaro, munhu wokutanga kupindura nhamba ye 911 kazhinji inonzi call taker inonyanya kushandiswa kwemitemo kudhonza. Iyi kudana taker ichaziva kuti chii chaunofanira kuita kana iwe uri mumamiriro ezvinhu anoda nguva pfupi yekudzivirira kuchengetedza kwako. Idzi ndidzo dzinoshevedza vanotora kune rumwe rutivi rwefoni kana iwe une muchengeti mumba kana iwe wakabatwa.
Kana iwe uchida chimwe chinhu kunze kwekuteerera komutemo, kana mutori wekutevedzera atsigira kwaunenge ari iye kana kuti achakutumira kune zvakakodzera foni taker kana PSAP. Muzviitiko zvakawanda, wechipiri PSAP haisi kunyange mune imwe sangano seyokutanga.
Iko itsva yekufonera kuter inobvunza mibvunzo ine chokuita nekukurumidza kwako. Kana mumwe munhu awira pasi pamberi pako uye iwe zvino uri kudana 911, uyu ndiye mutori wechirwere uyo achawana ruzivo rwese runodikanwa kuti ambulense iitange kupenya. Ndiwowo mutambi wekutora uyo achakuudza zvaunofanira kuitira murwere, kusanganisira kuti ungaita sei CPR kana zvichidiwa.
Nzvimbo, Nzvimbo, Nzvimbo.
Kana ukashevedzera 911, unogona kushamisika kuti kazhinji sei kudana vanotora kukumbira kuti uripi. Nguva imwe neimwe inzwi idzva rinouya pamutsara, iwe uchabvunzwa nzvimbo yako (iko kero kero uye dzimwe nguva zvimwe zvakanyanya) uye nhamba yefoni kubva kwauri kudana. Izvi zvingatosimbiswa kunyange kechipiri nezwi rimwe nerimwe. Mutsamba iyo inongotamiswa imwe nguva, iwe unogona kubvunzwa nzvimbo yako uye nhamba yefoni imwe nguva.
Usaora mwoyo nezvinhu izvi. Hazvina kufanana nevatori vakakurumbira vakakanganwa zvawataura kana kuti vakanga vasingateereri. Nzvimbo yekukurumidzira ndicho chikamu chakakosha pane ruzivo mune chero ipi zvayo 911. Hazvina mhosva kuti chii chinoitika mushure mekunge mavaudza kuti muri kupi-ngatitaurire kuti meteor inobva kudenga uye inotora mutsara wefoni - mutori wefoni ane izvo zvaanoda kutumira mumwe munhu kutyaira motokari nemagetsi matsvuku kumusoro yako inokurumidza.
Pane pfungwa dzakajairika yokuti makombiyuta 911 anogara achiziva kuti uripi apo iwe unodana. Iri basa rinozivikanwa seEnhanced 911 ( E911 ) uye rinowanika munzvimbo dzakawanda dzakapoteredza nyika. Inoshandisa nheyo yepasi rese kumataresi, asi dhesiyo dzimwe nguva haina kururama. Kunyanya, izvo zvinoshanda chete ne landlines (mafoni pamutsara wefoni akabatanidzwa mukati mehuta). Nhare dzemafoni hadzisi nguva dzose dzosa nzvimbo yako ku PSAP.
Kunyange kana ruzivo rwekuwanikwa ruwanika paunodana 911 pane foni yako , kwete dzose PSAPs dzine zvigadzirwa zvekuverenga. Nhare dzepaIndaneti dzinoshanda neimwe nzira zvachose. Mashoko aya akachengetwa mufoni, saka kana iwe ukafambisa foni kubva kune imwe nzvimbo kuenda pane imwe, inogona kutaurira PSAP kero isina kunaka.
Nokuti nekuda kwezvinetso zvehutoriki izvo vatori vekufonera vanokukumbira kakawanda kune nzvimbo yako.
Minyengetero Yakawanda
Ndinowanzonzwa kuora mwoyo mumanzwi evarwere vangu sezvavanondiudza nezvezviitiko zvavo zve 911. Chimwe chekunyunyuta kunowanzobva kune mibvunzo yakawanda yavaifanira kupindura. Icho chinhu chinonzwisisika. Mupfungwa yemunhu anodana, ivo vatoziva kuti chii chirikurumidza. Vanoda kutaurira kudanidzira kunotora uye vangadai vachida kana mutambi wekufonera achangoteerera.
Dambudziko nderokuti: havasi vose vanotaura zvakafanana. Vamwe vanhu vari nani pakuwana pfungwa dzavo kudarika vamwe.
Danaidza vanotora vakadzidziswa kubvunza mibvunzo yakanyatsogadziriswa nenzira yakatarwa, vachishandisa mhinduro semugwagwa unobvunza mubvunzo unotevera. Pakupedzisira semugumisiro wekubvunza mibvunzo yakarurama uye kuwana mhinduro dzakachena, mutori wekudanwa achakwanisa kutumira rudzi rwakanaka rwezvinhu (moto motini, mapurisa, mazano ekurapa anomhanyira, chero chii) uye anopa mirayiridzo yakakodzera kumunhu akadana.
Nyaya yekutanga uye inonyanya kukosha pakudana 911 ndeyokuti: Usanamatira . Apo mutsara wekutora akagadzirira kusunungura foni, iye achakuudza iwe. Ramba wakadzikama sezvaungave uye unzwe zvakanyatsobvunzwa mibvunzo. Kana iyo yakadanwa isingafungi kuti iwe wakanzwa zvakajeka, iye angangodzokorora mubvunzo uyu. Kana iwe uchinzwa mubvunzo iwoyo kanopfuura kamwe, tora kufema uye upindure zvakajeka sezvinobvira. Usanetseka. Kunyanya kunyanya kukoshesa mutero kunowana ruzivo nokukurumidza iwe uchawana rubatsiro.
Kana Vari Kutaura neni, Ndiani Ari Kutaura Ambulensi?
Chimwe chinhu chokupedzisira chokuyeuka nezve PSAPs: Izvi hazviwanzoshandiswa munhu mumwe chete. Munzvimbo dzakawanda dzakapoteredza nyika, vanhu vanopindura 911 kudana havasi vanhu vakafanana vari kutaura kune vanokurumidza kupindura.
Paunoshevedza 911 uye utanga kupindura mibvunzo, iwe unogona kunge uchinzwa makombiyuta makananga iwe uchipindura mibvunzo. Ndiko kutora taker kunyora pasi zvose zvaunotaura. Muchirangaridzo anogona kuverenga mhinduro dzose idzi uye achadziendesa kune avo vanokurumidza kupindura. Mune dzimwe mamiriro ezvinhu, vapindura vachakwanisa kuverenga izvo zvinyorwa zvekufonera zvakananga kuburikidza nemakombiyuta mumotokari dzavo dzinotyisa.
Pandakatanga ini mubhizinesi iri, mutamberi aiva murume mumwe chete. Akatora foni pamusoro pefoni yakatambanudzwa pafudzi rake. Mashoko aya akanyorwa pane kadhi yepinch, yakafanana nezvimwe mabhizimisi anoshandisa kuvhivha vashandi mukati nokunze. Akaisa kadhi yacho muawa yechando kuti anyora nguva. Akatumira kudanidzira kunze kweredhiyo uye akachengetedzwa neruoko rwema ambulances ose aiva uye zvavakanga vachiita.
Nhasi tauya kure. Iye zvino nzvimbo yacho ine vanhu vazhinji vanopindura mitsara yakawanda. Munhu wese ari kupfeka headset uye akagara pazvivako zvebasa ane multiple computer kombiro. Mashoko akagoverwa pakarepo, dzimwe nguva pamharaunda yakareba. Kune humwe hurokudziro uye zvakawanda zvekuzvidavirira. Pasinei nezvose izvi, basa racho rakangofanana nemakore makumi maviri adarika - uye zvakaoma.